Shipping policy
Shipping Policy
Last Updated: September 29, 2026
Thank you for shopping with us! We work with trusted third-party suppliers and fulfillment partners to ship your orders directly to you.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that orders placed on weekends or holidays may begin processing on the next business day.
Shipping Times
Our standard estimated delivery time is approximately 5–12 business days after your order has been processed.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, supplier, customs, weather, holidays, and other circumstances outside of our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer promotional free-shipping offers. Any applicable free-shipping requirements will be displayed on our website or at checkout.
Order Tracking
Once your order ships, you will receive an email with your tracking number.
Please allow up to 48 hours for tracking information to become active after your shipping confirmation is sent.
Multiple Shipments
If you purchase multiple products in one order, your items may arrive in separate packages.
This can happen because products may be fulfilled by different suppliers or shipped from different fulfillment locations. Each package may have its own tracking number.
Shipping Delays
While we work to provide accurate delivery estimates, we cannot guarantee delivery dates.
Shipping delays can occur because of severe weather, carrier disruptions, holidays, customs processing, incorrect addresses, or other circumstances outside our control.
If your order is significantly delayed, please contact us so we can help investigate the shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after fulfillment has begun.
Lost or Damaged Packages
If your package appears to be lost, damaged, or has not been delivered within the expected timeframe, please contact us with your order number and tracking information.
We will work with the shipping carrier and/or fulfillment supplier to investigate the issue and determine the appropriate resolution.
International Orders
For international orders, additional customs duties, taxes, or fees may apply depending on the destination country.
Customers may be responsible for any applicable customs duties, import taxes, or other fees unless otherwise stated at checkout.
Contact Us
If you have questions about your order or shipping, please contact us through the customer-service contact information provided on our website.
We are happy to help with questions regarding order status, tracking, and delivery.
Please note: Shipping times and conditions may vary by product and supplier. We will always make reasonable efforts to provide accurate shipping information before you complete your purchase.